Frequently asked questions

Cash to the nurse at the visit, or an InstaPay transfer to 01014556475 with a photo of the receipt attached to the request.

Yes. Each service has a fixed price shown before you book. If you ask the nurse to bring supplies, they are paid separately with a receipt.

You choose in the request: supplies are at the patient’s home, or the nurse brings them with a receipt.

Yes. Choose male, female or no preference, and the team assigns accordingly.

No. The request is “under review” until the team assigns a nurse and the nurse accepts. You are notified at each step.

We are starting in Cairo. If you are outside Cairo, message us on WhatsApp to check.

You can request cancellation from the request page; the team reviews it and gets back to you.

No. These are nursing services and follow your doctor’s instructions where needed. In an emergency call 123.